Manifesto for Agile Software Development

"We are uncovering better ways of developing
software by doing it and helping others do it.
Through this work we have come to value:

Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan

That is, while there is value in the items on
the right, we value the items on the left more."



Jennifer Beser




July 2017 – Current | UX Designer

Using my UX Design and Graphic Design knowledge freelance to non-profits and corporations. Contracted to Profiles Inc as a short term contract freelancer (UX Designer) at an ad agency. Additionally, taking online coding classes and mocking up innovative ideas for app design, as seen on and developing course material.


Feb 2016 – Feb 2017

Robbins Gioia | UX Designer

I viewed requirements from Jira and gather from raw user data. I created a sitemap and Identity Access Management (IAM) personas. I also research, contribute, and coded some of the SAM Web Design Standards (a branch of the USWDS). I helped perform user testing, and created user flows and mockups for IAM, Reporting, and My Access pages. I took part in an SAFe Agile process. Job located at GSA.


Jul 2015 – Sep 2015

The World Bank | UX Designer

Short term contract for Experis, located at The World Bank to collect requirements, create personas, user journeys, sitemap, wireframes, worked with Bootstrap, Axure, and developers.


Sep 2014 – Mar 2015

Healthcare Interactive | UX Designer

Gathered requirements, created user stories, use cases, sitemaps, wireframes, coded front-end UI’s, and worked with developers (etc). Performed heuristics and user testing.


Mar 2014 – Jul 2014

Adecco Group | Usability Expert

Perform The Systems Development Life Cycle for Planning, Analysis, Design, and Implementation to projects that reach 5,000+ Johns Hopkins University APL employees on a daily basis.


Oct 2013 – May 2014

E-ISG Asset Management Team | UX Design Intern

Designed a web banner for their website (07’). As a Graphic Design Intern (04’), created company logo used on all communications and advertising. Starting (10/2013) working as an intern providing ux support to app and website development.


Jun 2012 – Aug 2012

Anthro Tronix | Web Design Intern

I programmed and designed a website for children learning software in XHTML and CSS and evaluated and tested some work projects.


May 2011 – Aug 2011

Johns Hopkins University APL | Web Design

I was developing information graphics, web interfaces and tools for Cyber Security. I learned and programmed in; Javascript, XHTML, PHP, Ajax, CSS, and jQuery.


May 2010 – Jul 2010

The Career Communications Group | Graphic Designer

Designed a template for the Women of Color website. For the Alumni Hall of Fame Conference, designed a coin and posters that animated in flash. Created email ads and manipulated html in a cvent website. Designed a pdf about Women of Color. Photographed a conference.


Sep 2006 – Dec 2009

Patuxent Publishing | AD Designer

Designed ads, covers, banners for Patuxent Publishing newspapers and magazines. Worked on tight scheduled deadlines.



System Analysis & Design
Mobile Human-Computer Interaction
Human-Computer Interaction
Fundamentals of Human-Computer Interaction
Assistive Technology
UI Prototyping and Development
Ruby - Object Oriented Programming
Human-Centered Design
Independent Study Human-Centered Computing
Database Program Development



Baltimore, MD, USA

Aug 2011 – May 2013

University of Maryland Baltimore County

Masters in Science in Human Centered Computing


Baltimore, MD, USA

Aug 2002 – May 2006

Maryland Institute College of Art (MICA)

BFA in Graphic Design and Concentration in Interactive Media



SAFe Agilist (SA) Certification



HCI / UX Web Designer, HTML5, CSS3, Javascript, SAFe Agile Certified, Gather Requirements, Personas, Use Cases, User Stories/Journeys, Prototyping, Heuristic Eval, Task Analysis, Focus Groups, Surveys, 508 Compliance, WCAG 2.0, Sitemaps, Human Centered Interface Design, Systems Analysis, Usability Testing, IA, Research, GRAPHIC DESIGN Typography, Graphic Design, Print Process, Illustration, Identity Design, Info/Data Visualizations, Photography



GRAPHIC DESIGN InDesign, Photoshop, Acrobat, Bridge, Illustrator, Sound Studio, Soundbooth, Premiere, After Effects, Lightroom, SLR Digital Camera, basic 3D-Max, basic Maya
MICROSOFT Microsoft Office, Visual Studio EMBEDDED COMPUTING Arduino, Fritzing, sensors
WEB Dreamweaver, Sublime, TextMate, Axure, Balsamiq, Jira



Maryland Institute College of Art

Presidential Scholarship

National Art Honor Society Scholarship

MD Educational Asst. Grant

MICA Talent Grant

Dean's List



Honorable Mention for International Photo Contest